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Job Title: SAP Service Management Consultant

Location: Mumbai

Experience: 7- 10 years

Payroll: Orcapod Consulting Services Private Limited

Interview Mode : Virtual

Work Mode: Remote

Job Description:
- Gather and analyze business requirements from customers, business users, onsite teams, and key stakeholders.
- Configure SAP Customer Service and Plant Maintenance modules based on business requirements.
- Design and implement solutions for field service and repair/maintenance processes.
- Handle field service project planning, creation, costing, revenue recognition, billing, and monitoring.
- Support repair project planning and execution.
- Manage Customer and Business Partner master data and processes.
- Configure and support Service Contract and Service Quotation processing.
- Work with onsite team members, key users, and business managers to ensure timely delivery and alignment with customer expectations.
- Prepare functional specifications and provide requirements for interfaces and custom developments.




- Support data migration activities, including data mapping, validation, and migration testing.
- Define and coordinate SAP interfaces and integrations with other SAP modules and external/third-party systems.
- Support integration with third-party applications involving SAP service and maintenance orders.
- Develop and support SAP reports and operational reporting requirements.
- Perform functional testing, integration testing, regression testing, and support user acceptance testing.
- Troubleshoot production issues and provide root-cause analysis and resolution.
- Provide application support and participate in incident, problem, and change management activities.
- Contribute to the deployment of SAP best practices and recommend process improvements.
- Coordinate with geographically distributed teams and work effectively across different time zones.
- Manage multiple projects/tasks in a cross-functional and cr

📌 SAP Service Consultant (Mumbai)
🏢 Orcapod Consulting Services
📍 Mumbai