Given your work experience, we believe it would be a outstanding opportunity for you to progress in your career at Capgemini.

R2H+Ticketing Tool (Talent Acquisition Operations with Team handling experience)

Location: Mumbai

Experience: 3.5 - 6 Years

Job Title: Talent Acquisition Delivery Team Lead

Role Purpose

The Talent Acquisition Delivery Team Lead is responsible for leading a team of Recruiters to deliver highquality recruitment outcomes against agreed volumes, SLAs, and quality standards. The role focuses on operational execution, team performance, and hiring manager experience, while ensuring alignment with the overall TA service delivery model.

Key Responsibilities

Recruitment Delivery & Performance:
- Lead the daytoday delivery of recruitment activities across assigned roles, functions, or geographies.
- Ensure requisitions are progressed efficiently and in line with agreed SLAs, priorities, and hiring plans.
- Monitor team performance across key metrics such as timetohire, pipeline health, quality, and candidate experience.




- Act as the first point of escalation for delivery issues, blockers, or prioritisation challenges.

Team Leadership & Coaching:
- Manage, coach, and support a team of Recruiters to ensure consistent performance and engagement.
- Allocate workload effectively across the team based on demand, complexity, and capacity.
- Provide regular feedback, coaching, and development support to build recruiter capability.
- Support onboarding and rampup of new team members.

Hiring Manager & Stakeholder Interaction:
- Partner closely with Hiring Managers to ensure clear understanding of requirements, timelines, and expectations.
- Support Recruiters in managing hiring manager relationships and resolving operational issues.
- Ensure a consistent, professional, and positive experience for Hiring Managers and candidates.

Process, Quality & Compliance:
- Ensure recruitment processes are followed consistently and in line with agreed operating models and

📌 H+Talent Acquisition (Mumbai)
🏢 Capgemini
📍 Mumbai