Management Trainee - Operations
About Gigmo Solutions Pvt. Ltd.
Gigmo Solutions Pvt. Ltd. is a technology-driven startup transforming the customer support industry through a combination of
AI-powered conversational bots and a global gig workforce
. We provide professionals with an opportunity to learn, take ownership, and work closely with experienced leaders.

Role Overview
We are looking for
experienced professionals with 2-3 years of experience in Operations and Management roles
who are eager to grow in a fast-paced startup environment.

Selected candidates will undergo a
3-4 month structured On-the-Job Training (OJT) program
to gain in-depth exposure to our business operations, processes, performance management, and operational frameworks before independently managing responsibilities.

Key Responsibilities
- Support and manage day-to-day business and operational activities
- Monitor productivity, quality, and operational performance metrics
- Prepare MIS reports and analyze business data
- Track KPIs and provide regular performance updates
- Assist in process improvement,



SOP creation, and workflow documentation
- Coordinate with internal teams to ensure smooth business operations
- Support onboarding, training, task allocation, and operational follow-ups
- Identify operational gaps and recommend improvement initiatives
- Work on business projects and provide data-driven insights
- Take ownership of assigned tasks and ensure timely completion

Eligibility Criteria
- Full-time MBA is mandatory
- MBA specialization in Operations, Finance, Analytics, Business Management, or related fields
- 2-3 years of experience in Operations and Management roles is mandatory
- Freshers are not eligible for this position
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Positive knowledge of MS Excel, PowerPoint, and reporting tools
- Ability to work in a fast-paced environment and manage multiple priorities
- Comfortable working in

📌 Management Trainee (Gurugram)
🏢 Gigmo Solutions
📍 Gurugram