My Visa Point – Sarb Pandher is looking for motivated and professional candidates to join our immigration consultancy team in Ludhiana.

1. Telecaller

Job Responsibilities:
- Handle inbound and outbound calls with prospective clients.
- Contact leads generated through online and offline marketing channels.
- Understand client requirements and provide basic information about relevant visa services.
- Explain available services, eligibility criteria and initial documentation requirements.
- Follow up with prospective clients through calls and messages.
- Schedule appointments for visa counsellors.
- Maintain accurate records of leads, calls, follow-ups and appointments.
- Update client information in the company CRM/database.
- Maintain confidentiality of client information and documents.

Requirements:
- Positive communication and interpersonal skills.
- Fluent in Punjabi and Hindi; working knowledge of English preferred.
- Good telephone etiquette and professional attitude.
- Basic computer and MS Office knowledge.
- Ability to work with targets and follow-up schedules.




- Previous telecalling, sales or immigration consultancy experience will be an advantage.
- ONE YEAR EXPERIENCE REQUIRED

2. Visa Counsellor

Job Responsibilities:
- Counsel prospective clients regarding study, visitor, work and other visa categories.
- Conduct detailed client profile assessments.
- Understand the client's education, financial background, travel history, employment and future objectives.
- Explain suitable visa options, eligibility requirements and application procedures.
- Provide accurate information regarding documentation and application processes.
- Conduct initial profile assessments and identify potential concerns or weaknesses.
- Explain course, country and institution options to study visa applicants where applicable.
- Guide clients regarding required financial and supporting documents.
- Coordinate with documentation and processing teams for timely case preparation.
- Follow

📌 Senior Telecaller (Ludhiana)
🏢 My Visa Point - Sarb Pandher
📍 Ludhiana