1. Job Title : Infra. Architect 2. Job Summary : The Infra Architect role focuses on designing and governing enterprise scale platforms built on ServiceNow including CMDB CSDM HRSD CSM GRC and ITSM ensuring resilient and compliant digital workflows. The role involves hybrid work in a day shift model and requires 16 to 18 years of experience in complex infrastructure and platform architecture delivery. 3. Experience : 16 - 18 years 4. Required Skills : Technical Skills: ServiceNow CMDB / CSDM ServiceNowHRSD ServiceNowCSM ServiceNow GRC Service Now ServiceNow ITSM Domain Skills: 5. Nice to have skills : Domain Skills: 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : -Design and maintain an integrated ServiceNow architecture covering CMDB CSDM HRSD CSM GRC and ITSM to ensure scalable and resilient platform capabilities aligned with enterprise standards -Develop robust configuration and data models for CMDB and CSDM that support accurate asset visibility and reliable service mapping across all critical infrastructure components -Define and implement technical patterns for ServiceNow modules that improve performance maintainability and reuse while reducing operational risks and incidents -Coordinate with infrastructure and application teams to translate business requirements into detailed ServiceNow solution designs that support end to end digital workflows -Establish and enforce best practices for data quality discovery sources and reconciliation rules within ServiceNow CMDB to ensure trustworthy configuration data for all stakeholders -Create detailed solution design documents and architecture diagrams for ServiceNow implementations and enhancements to guide development and operations teams -Guide the design of HRSD workflows and case management capabilities that streamline employee services and optimize turnaround times for HR operations -Shape CSM solutions that enhance customer support journeys by defining case structures communication channels an