Monitoring of Housekeeping related activities
Arrangement of all consumables and supplies for Client / any visits
Preparing the Daily/Weekly and Monthly reports
Interacting with the service & supply vendors.
Undertake daily facility rounds and find out snags and raising
proactive tickets for the same
Effectively manage service provider teams to ensure an on time
deliverable system.
Routinely Inspect all services to ensure performance measures are
being maintained and make the service score cards.
Client/Stakeholder Management
Proactively engage stakeholders to ensure that on site client’s
expectations are met though high levels of customer service
Build and develop effective client / stakeholder relationships
across multiple levels of the organisation
Proactively understand the customers/ employees needs and act
on them before being requested
Maintain high standards of housekeeping of facility
Improvements in the office aesthetics and operations as per need
Finance Management
Accurate billing and invoicing
Adherence to the monthly forecast
Invoice management.
Procurement & Vendor Management
Work on getting quotations as per site need
Sharing indents for monthly material supply
Zero stock out of situation
Other Key Activities
Collecting all documents from the vendor for compliance audit
Developing compelling & fun user engagement activities
Signage / Poster making for site awareness.
Managing ad hoc vendors.
Sensitivity: General
Performance objectives
Meet or exceed best practice in provision of services through
contracts
Establishment and adherence to policies & procedures,
compliance deadlines for each of the tasks as advised by the
Operation Manager.
Effective management of the team
Key skills AFM will have responsibility for the management of a wide range
of issues, from strategic Contracts management to input on day-
to-day operations.
AFM will be highly famil
📌 Soft Services Executive (Hyderabad)
🏢 JLL
📍 Hyderabad