Receptionist – London IVF Centre

Location: Visakhapatnam
Department: Front Office / Patient Coordination
Employment Type: Full-Time

About the Role

London IVF Centre is looking for a professional, warm and well-organised Receptionist to be the first point of contact for patients visiting the clinic.

The ideal candidate should have excellent communication skills, a pleasant personality and the ability to handle patients with empathy, patience and confidentiality, particularly during sensitive fertility treatment journeys.

Key Responsibilities
- Welcome and assist patients and visitors professionally.
- Handle incoming calls, enquiries and patient queries.
- Schedule, confirm and manage doctor/patient appointments.
- Coordinate patient flow and assist in maintaining smooth front-desk operations.
- Register new patients and maintain accurate patient information.
- Coordinate with doctors, nurses, counsellors and other clinic staff.
- Handle consultation fees, billing and payment receipts accurately.
- Maintain daily appointment and patient records.




- Follow up with patients regarding appointments and required visits.
- Handle patient documents and information with strict confidentiality.
- Respond to WhatsApp/online enquiries professionally when required.
- Maintain a clean, organised and welcoming reception area.
- Escalate patient concerns or operational issues to the concerned department.
- Support general administrative activities of the clinic.

Requirements
- Education: Graduate preferred; 12th pass candidates with relevant experience may also be considered.
- Experience: 1–3 years of experience in reception, front office, hospital, clinic or healthcare administration preferred.
- Excellent verbal and written communication skills.
- Positive English and Telugu communication.
- Pleasant personality and professional appearance.
- Basic computer knowledge and proficiency in MS Office.
- Good organisational and multitasking skills.
- Ability to handle patients calmly

📌 Receptionist (Visakhapatnam)
🏢 Leadraft Marketing
📍 Visakhapatnam