Front Office Executive

Navaveda Ayurveda & Wellness is looking for a Front Office Executive to be the welcoming face of our Ayurveda & Wellness centre. The ideal candidate should have excellent communication and customer-handling skills, a pleasant personality, and the ability to create a warm and professional experience for every guest and patient.

Key Responsibilities
- Welcome and assist patients and guests with a warm, professional approach.
- Handle front desk operations, enquiries, phone calls, WhatsApp messages, and appointments.
- Schedule and coordinate patient consultations, treatments, and wellness services.
- Explain available treatments, packages, and services to guests and assist them in choosing suitable options.
- Coordinate with doctors, therapists, and other team members to ensure smooth patient flow.
- Manage billing, payments, receipts, and basic daily front-office records.
- Maintain accurate patient and customer information in the clinic management system.
- Follow up with enquiries, appointments, and leads when required.




- Handle customer feedback and resolve routine queries professionally.
- Maintain a clean, organised, and welcoming reception area.
- Support day-to-day administrative and operational activities of the centre.

Requirements
- Bachelor's degree or equivalent qualification preffered.
- Previous experience in front office, reception, hospitality, healthcare, Ayurveda, wellness, or customer service is preferred.
- Excellent communication and interpersonal skills.
- Basic computer knowledge and familiarity with MS Office.
- Pleasant personality with a skilled and customer-focused attitude.
- Good organisational skills and ability to multitask.
- Ability to work in a team and handle responsibilities independently.

Preferred Candidate

We are looking for someone who is friendly, well-groomed, responsible, service-oriented, and confident in interacting with patients and guests.

Location: Perinthalmanna, Malappuram, Kerala
Emp

📌 Front Office Executive (Perintalmanna)
🏢 Navaveda Ayurveda And Wellness
📍 Perintalmanna