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We are currently seeking an experinced professional to join the GCOO Payment Services team.
Principal Responsibilities
- Supporting daily operations and administration of capital account transactions and queries - ECB/ODI/FDI/BOLOPO etc , regulatory filings, RBI liaison, customer and business engagement etc.) in order to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank.
- Ensure proper mailbox monitoring and timely responses to avoid any escalations
- Well versed with using Powerpoint, Excel, PowerBI and other tools for extracting data for senior management MIS.
- Co-ordinating with external vendors to ensure timely and accurate completion of all assigned activities.
- Supporting automation activities within the team
- Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
- Implement the group compliance policy as applicable to role. Should be aware of the Operational Risk scenarios associated with their role, and to ensure that all actions during
Role Requirements / Education Qualifications / Certifications / Experience
This role requires 0-2 years of overall Banking.. Skills required for success are:
- People and Stakeholders Management
- Strong Communication and decision making ability
- Thinking and Problem solving skills
- Customer centric approach to support business growth
Pro-tip : Familiarity with AI-enabled tools is an advantage
Additional Information
The tenure of the Apprentice will be 1 (one) year as defined under Apprentices
📌 Operations Support (Mumbai)
🏢 HSBC
📍 Mumbai