Job description:

Job Description Senior Engineer – Network Security (Zscaler & Palo Alto)

Role Overview

We are looking for a skilled Network Security Engineer with hands-on experience in
Zscaler (ZIA/ZPA)
and
Palo Alto Firewalls
to support global enterprise security operations. The role involves incident management, change implementation, troubleshooting, and maintaining secure network access solutions in a 24x7 operations setting.

Key Responsibilities
- Manage and support Zscaler ZIA, ZPA, and ZCC environments.
- Perform Incident, Change, Service Requests, and MACD activities within agreed SLAs.
- Configure and troubleshoot Palo Alto firewalls and Panorama.
- Implement and maintain web filtering, application control, and access policies.
- Monitor security events, logs, and network traffic to identify and resolve issues.
- Troubleshoot connectivity, VPN, proxy, and firewall-related incidents.
- Collaborate with internal teams, vendors, and OEM support for issue resolution.
- Participate in 24x7 support operations and major incident management.

Required Skills




- Strong understanding of TCP/IP, DNS, DHCP, VLANs, VPN, NAT, SSL/TLS, OSPF, BGP, EIGRP, MPLS, and IPsec.
- Hands-on experience with:
- Zscaler Internet Access (ZIA)
- Zscaler Private Access (ZPA)
- Zscaler Client Connector (ZCC)
- Palo Alto Firewalls
- Panorama
- Experience with Palo Alto security features such as App-ID, User-ID, URL Filtering, and Security Policies.
- Knowledge of incident, change, and problem management processes.
- Excellent troubleshooting and analytical skills.
- Strong verbal and written communication skills for global client interaction.

Preferred Skills
- Cisco Routing & Switching
- Cisco ISE / NAC
- Infoblox (DDI)
- Citrix NetScaler (SLB/GSLB)
- Cisco ACI
- Cloud security and networking exposure

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Mandatory Skills: Technical Troubleshooting .

Experience: 1-3 Years

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