Job Description

Role Purpose

The role involves monitoring / supporting day-to-day facility operations of critical infrastructure systems such as Electrical, HVAC, DG, UPS, Fire & Safety, and Building Management Systems. Selected candidates will undergo training and career progression towards Data Center Network Operations Center (NOC) functions.

Qualification: Diploma in Electrical Engineering / Mechanical Engineering

Key Responsibilities
- Monitor and support operations of critical facility systems including:
- HT/LT Electrical Systems
- DG Sets
- UPS Systems
- Chillers & HVAC Equipment
- Fire Detection & Suppression Systems
- Building Management Systems (BMS)
- Monitor alarms, alerts and faults through BMS/SCADA/DCIM/CMMS/EPMS/CRM platforms.
- Escalate operational issues to shift supervisors and relevant stakeholders.
- Maintain operational logs, checklists and incident records.
- Support troubleshooting and resolution of equipment alarms.
- Ensure adherence to safety, operational and compliance standards.




- Coordinate with vendors and maintenance teams during service activities.
- Assist in incident management and emergency response activities.
- Coordinate with relevant stakeholders during Preventive Maintenance and Change Management process
- Work in a 24x7 rotational shift environment.
- Prepare daily MIS / Trackers and tracking of TAT and SLAs

Skills Required
- Basic understanding of electrical or mechanical equipment operations.
- Knowledge of industrial facilities, utility systems or building operations.
- Ability to interpret equipment parameters and alarms.
- Robust troubleshooting and analytical skills.
- Good communication and reporting skills.
- Proficiency in MS Excel and basic computer applications.
- Willingness to learn data center technologies and NOC operations.

Preferred Background

Candidates with experience in any of the following environments will be preferred:
- Data Centers
- Large Commercial Buildings
- Airports
- Telecom Infrastruct

📌 Noc Support Engineer (Hyderabad)
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