Role & responsibilities Asst Manager- DC Operations & Maintenance is a specialist who manages Electrical/Mechanical Facilities operations at multiple locations and maintenance activities, coordinates facility programs and projects, and supervises building personnel; by inspecting the Critical facility, analyzing building data, forecasting future needs, solving problems, and communicating with others; to ensure the effective and sustainable operations of the facility and the satisfaction of the facility occupants
- Manage Electrical O&M; Programs
- Manages customer SLA; Manage customer escalation
- Management of the team of Data Center Technicians; this includes all aspect of people/performance/rotation management.
- Ensuring effective and efficient management of day to day 24x7 Datacenter Operations and UPTIME
- Manage/Improve the workflows and throughput for data Centers Operations.
- Ensure all operational KPIs and Metrics are being measured and met inside the Data Center.
- Play a key part in innovation and driving automation within Data Center Operations. (BMS etc.)
- Be passionate about the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve Customer Experience.
- Part of an on-call rotation for Datacenter Issue escalations.
- Vendor management/monitoring vendor performance.
- Ensuring his/her Data Center is compliant with all relevant security policies and procedures.
- Timely reports generation and meeting all customers data / reports requirement on timely passion
Preferred candidate profile
BE- Electrical/Mechanical Engineering with 8-12 years experience in managing Electrical systems large campus with multiple tenant of facilities large Data Center
- Exposure on ISO 14001, ISO 20001,ISO 27000,ISO9000,ISAE
- Highly knowledgeable in installation, repair and maintenance of Transformers, HT and LT distribution panels, UPS and SMPS sys