Inside Sales Executive (Mumbai)

Inside Sales Executive (Mumbai)

16 Aug
|
QI Spine
|
Mumbai

16 Aug

QI Spine

Mumbai

Let's talk spine - because most of India doesn't.

Founded when surgery was the only mainstream solution to back pain,
QI Spine
emerged with a simple idea:
non-surgical recovery should be the first option, not the last resort
. Since then, we've built India's only spine-focused medical system - combining the expertise of
250+ specialists
with cutting-edge AI tools like Doctor QI, our proprietary diagnostic engine. With
22 clinics
across major cities, we've:
- Consulted over
2.5 lakh patients
- Prevented
15,000+ unnecessary spine surgeries
- Achieved a
93% recovery rate
- among the best in the world

Our mission

To help people recover from back, neck and joint pain with accurate diagnosis and advanced technology- keeping surgery the last option.

About the Role:

Key Responsibilities
- Handle outbound calls with patients and prospective customers generated through digital and marketing channels.
- Understand patient concerns, requirements and treatment expectations through effective questioning and active listening.




- Educate patients about QI Spines treatment approach, consultation process and available treatment options.
- Schedule and coordinate consultations with the appropriate clinic/doctor.
- Follow up with leads at different stages of the patient journey to improve conversion.
- Counsel patients on the value and advantages of recommended treatment plans.
- Address objections related to treatment, pricing, timelines and other concerns professionally.
- Convert qualified leads into consultations and treatment enrolments while maintaining a patient-first approach.
- Maintain accurate lead, follow-up and conversion records in CRM/software.
- Coordinate with clinic, clinical and operations teams to ensure a smooth patient journey.
- Track individual performance against daily, weekly and monthly sales targets.
- Prepare and maintain daily sales and conversion reports.
- Build long-term relationships with patients and ensure a positive experience throughout their jou

📌 Inside Sales Executive (Mumbai)
🏢 QI Spine
📍 Mumbai

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