Customer Care Executive (Okhla)

Customer Care Executive (Okhla)

16 Aug
|
OYSTER BATH CONCEPT
|
Okhla

16 Aug

OYSTER BATH CONCEPT

Okhla

Company: Oyster Bath Concepts Pvt Ltd
Industry: Luxury Bath Wellness, Architecture & Lifestyle

Key Responsibilities
- Handle customer enquiries, follow-ups, and relationship management.
- Understand customer requirements and provide suitable product solutions.
- Coordinate with Sales, Service, Dealers, Architects, and Interior Designers.
- Manage orders, deliveries, installations, and after-sales service.
- Handle customer complaints and ensure timely resolution.
- Maintain regular follow-ups with customers and update CRM records.
- Support the sales team in lead management and business conversion.
- Identify upselling and cross-selling opportunities.
- Ensure a smooth and premium customer experience from enquiry to after-sales.

Product Portfolio





Bathtubs | Showers | Steam | Sauna | Spa | Wellness Solutions | CP Fittings | UPVC Doors & Windows

Required Skills
- Excellent communication and customer-handling skills.
- Robust follow-up and coordination abilities.
- Good sales orientation and problem-solving skills.
- Experience in luxury lifestyle, bathware, wellness, interiors, architecture, or building materials preferred.

Location: Okhla Phase 1

Interested Candidates

Interested candidates can share their CV at:

[email protected]

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Okhla)
🏢 OYSTER BATH CONCEPT
📍 Okhla

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