Head of People Services Tech Solutions , will provide strong leadership for the People Tech Solutions team, fostering a collaborative and cutting-edge work environment.
Main responsibilities:
Strategy Leadership:
- Align People Tech solutions initiatives with overall business goals and objectives
- Lead a team and be responsible for driving transformation, harmonization of People Culture solutions (eg Workday, iLearn, Service now)
- Stay abreast of industry trends and emerging technologies to drive continuous improvement.

Technology Systems
- Ensure Harmonization and Integration Support around usage of I-Learn, Workday and potentially other People Culture solutions (eg harmonization of field usage across countries, clean-up of ServiceNow, knowledge articles etc)
- Collaborate with cross-functional teams to ensure seamless integrations with other business systems
- Oversee system testing, and deployment activities where required.

Optimization and Maintenance
- Proactively identify opportunities for system optimization and efficiency improvements




- Partner with Digital team to ensure they are monitoring systems performance, troubleshoot issues, and coordinate with vendors for support.
- Conduct regular audits to ensure data accuracy and system integrity.

User Training and Support
- Partner closely with the People Services Connect To Resolve teams to provide ongoing support to employees and managers, addressing queries and ensuring a positive user experience. Jointly monitoring KPIs, reviewing process improvement actions and plans, liaising with the People Culture and People Services owners of the respective products as we'll as the Digital partners.
- Develop a comprehensive one stop shop support for ExCom and Executive level queries, requests around organization changes, Workday transactions, improving turnaround time and end-to-end experience.

Security and Compliance
- Ensure compliance with data protection and privacy regulations for all supported solutions
- In

📌 Head of People Services Tech Solutions (Secunderabad)
🏢 Sanofi
📍 Secunderabad