Role

Franchisee Lead Retail

Job Level/ Designation

M1 /Manager

Function / Department

Retail

Location

Job Purpose

Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.

Key Result Areas/Accountabilities
- Franchisee handling
- Sales acquisition (in bound and out bound)
- Customer Service
- People management
- Franchisee profitability
- HSW

Core Competencies, Knowledge, Experience
- Channel handling skill
- Positive communication and convincing skills
- Customer handling
- Outbound sales handling skills
- Team handling skills
- Decision making and delivering results

Must have technical / professional qualifications
- Graduate

Years of Experience
- 4-6 years on role experience
- 1-2 years channel handling experience

Preferred Industries
- Telecom
- FMCG
- Insurance

📌 Manager - Retail Franchisee Operations (India)
🏢 VIL
📍 India