Job Requirements

Job Title: Retail Sales Officer
Company Name: Titan
Job Type: Full-Time
Job Category: Jewellery-SMR
Department: Retail Store-Tanishq
Location: NCR-Gurgaon, Haryana, India

Job Description:

Titan, a leading jewellery brand, is seeking a highly motivated and customer-oriented Retail Sales Officer to join our team at our Tanishq retail store in NCR-Gurgaon, Haryana, India. As a Retail Sales Officer, you will be responsible for providing exceptional customer service and driving sales for our jewellery products.

Key Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Understand and communicate the features and benefits of our jewellery products to customers
- Provide recommendations and suggestions to customers based on their needs and preferences
- Maintain a clean and organized store environment
- Process transactions accurately and efficiently using our POS system
- Meet and exceed sales targets and KPIs set by the company
- Build and maintain strong relationships with customers to ensure repeat business




- Stay up-to-date with product knowledge and industry trends
- Collaborate with team members to achieve store goals and objectives
- Handle customer inquiries and complaints in a timely and professional manner
- Assist with inventory management and visual merchandising as needed

Qualifications:
- High school diploma or equivalent; Bachelor's degree in Business or related field is a plus
- Minimum of 2 years of experience in retail sales, preferably in the jewellery industry
- Excellent communication and interpersonal skills
- Strong customer service skills and a passion for providing exceptional service
- Proven track record of meeting and exceeding sales targets
- Knowledge of jewellery products and industry trends
- Ability to work in a fast-paced and dynamic environment
- Solid organizational and time-management skills
- Proficient in using POS systems and other retail software
- Willingness to work flexible

📌 Retail Sales Officer (Gurugram)
🏢 Titan
📍 Gurugram