Job DescriptionDear Candidate,
NGreetings from TATA Consultancy Services
NThank you for expressing your interest in exploring a career possibility with the TCS Family.
NHiring For:- ServiceNow ITAM (SAM/HAM)
NLocation: Hyderabad
NExperience: 5 to 13yrs
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nKey Responsibilities
N
- n
- Implement and configure ServiceNow SAM Pro and HAM Pro modules. N
- Manage software licensecompliance, normalization, reconciliation, and optimization. N
- Configure software models, license metrics, publishers, and entitlements. N
- Implement hardware asset lifecycle processes including procurement, deployment, transfer, refresh, and disposal. N
- Integrate ServiceNow ITAM with discovery tools, SCCM, Intune, JAMF, Flexera, Snow, and other asset sources. N
- Configure and maintain CMDB, asset repositories, and related workflows. N
- Develop and customize ServiceNow applications using: N
- Business Rulesn
- Script Includes N
- Client Scriptsn




- UI Policies N
- Flow Designern
- IntegrationHub N
- Build reports, dashboards, and KPIs for asset governance. N
- Collaborate with IT, Procurement, Finance, Security, and Audit teams. N
- Support software auditsand compliance reviews. N
- Perform data analysis, cleansing, and reconciliation activities. N
- Participate in platformupgrades, enhancements, and best practice implementations. N

nRequired Skills
NServiceNow
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- n
- Robust experience in: N
- ITAM (SAM Pro & HAM Pro) N
- CMDBn
- Discovery N
- Service Catalogn
- Incident & Change Management N
- Flow Designern
- Integration Hub N

nSoftware Asset Management (SAM)
N
- n
- Software normalization and reconciliation. N
- License management and compliance. N
- Publisher packs configuration. N
- SaaS License Management. N
- Microsoft, Oracle, Adobe, IBM licensing knowledge. N

nHardware Asset Management (HAM)
N
- n

📌 Servicenow Itam (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad