Area(s) of responsibility

Develop, configure, and deploy AI agents using Aisera’s platform and comparable agentic AI toolsets to solve real-world client workflows.
Build autonomous and multi-agent systems capable of planning, reasoning, tool selection, and task execution.
Design and implement RAG pipelines, function/tool calling, memory and context management, and agent orchestration.
Integrate agents with external systems — APIs, webhooks, databases, CRMs, ITSM platforms, and data pipelines — for seamless workflow execution.
Apply prompt engineering and configuration tuning to optimize agent accuracy, latency, and cost in complex enterprise environments.
Translate business requirements into functional and technical agent designs; run interactive demos and PoCs and iterate on feedback.
Build scalable backend services/microservices for AI applications; ensure testing, monitoring, and CI/CD best practices.
Implement AI governance, security, and compliance controls (auth flows, responsible-AI safeguards, observability of agent behavior).
Troubleshoot, monitor,



and continuously improve deployed agents using data-driven evaluation (A/B testing, performance monitoring).

Required Skills & Experience

8–12 years in software development, AI/ML engineering, or systems integration, with recent hands-on Agentic AI / LLM delivery.
Hands-on experience with Aisera or comparable agentic AI / conversational AIOps platforms (ServiceNow AI Agents, Automation Anywhere, similar).
Strong programming in Python (primary), plus Java and/or JavaScript; clean, productive, production-quality code.
Proven experience building agents with LLM frameworks — LangChain, LangGraph, CrewAI, AutoGen, or PydanticAI.
Solid understanding of LLMs, embeddings, vector databases, RAG, function calling, and agent evaluation.
Experience with Model Context Protocol (MCP) and multi-agent architectures (preferred).
Integration experience: REST APIs, webhooks, data pipelines; OAuth/OIDC/JWT authorization flows.
Clo

📌 Technical Specialist-App Development (Pune)
🏢 Birlasoft
📍 Pune