Position Customer Service Officer What You will Be Doing Responsible for system-related work which would consist of Sales order entries maintenance shipment release inventory management Be In close collaboration with Field Sales Inside Sales IS Quote Specialist Marketing Warehouse and Logistics Responsible for overall Customer management as well as handling RMA customer returns Order Management Sales Order Entry Sales order Maintenance Shipment Release Inventory Management Ensure on time delivery Process RMA Customer returns Shared role with Field Sales IS - Pre-Order Order Entry What We Are Looking For While it is preferred that the candidate is a degree holder and with working knowledge of the electronics components industry the following are the Must-Have requirements to be successful in the role Expertise Order Management - PO to Invoicing AR Process RMA Process Inventory management Basic understanding of International Trade practices of Warehouse Inco Terms Must have a tertiary education Some formal training or experience is required to perform the job effectively Experience Must have min of 2 to 5-years experience from EMS Electronics components distribution Skills Committed to learn be more do more Expert in OM of ERP Excel Process oriented Excellent customer service skills Excellent interpersonal skills Excellent communication skills including English country specific language Express ideas with clarity since role require regular exchange of communication Demonstrated analytical and problem-solving skills Skill in prioritizing work multi-tasking Advanced computer proficiency level Attitude Operates from a service-oriented attitude A proven team player High energy level with a sense of urgency Can do attitude self-motivated Detail oriented What Is In It For You At Arrow we recognize that financial rewards and great advantages are important aspects of an ideal job That is why we offer competitive financial compensation including various compensation plans and a

📌 Customer Service Officer (Bengaluru)
🏢 Arrow Electronics
📍 Bengaluru