Customer Care Executive

Company: Arthlife (Fashion & Clothing Brand)
Location: Swargate, Pune

Job Type: Full-Time
Experience: 1-3 Years

About Arthlife

Arthlife is a modern clothing brand dedicated to offering stylish, high-quality apparel while delivering an exceptional customer experience. We believe that every customer interaction is an opportunity to build trust and strengthen our brand.

Job Overview

Key Responsibilities
- Assist customers with product information, order tracking, returns, exchanges, and refunds.
- Resolve customer concerns while maintaining a high level of customer satisfaction.
- Coordinate with the sales, warehouse, and logistics teams for quick issue resolution.
- Maintain accurate records of customer interactions and follow up on pending cases.
- Escalate complex issues to the concerned department when required.
- Ensure adherence to company policies and service quality standards.

Qualifications & Skills
- Bachelor's degree in any discipline.




- 1-3 years of experience in Customer Care, Customer Support, or Customer Service.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Proficiency in MS Office; experience with CRM software is an added advantage.
- Ability to multitask and work efficiently in a fast-paced environment.
- Experience in the Fashion, Apparel, Retail, or E-commerce industry will be preferred.
- Customer-centric approach with a professional attitude.
- Solid organizational and time management skills.
- Immediate joiners are preferred.

Why Join Arthlife?
- Be part of a fast-growing fashion brand.
- Opportunity to learn and grow in a customer-focused environment.
- Collaborative and supportive team culture.
- Performance-based growth opportunities.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Care Executive (Swargate)
🏢 Arth Life
📍 Swargate