Looking for Senior Director Engineering with min 15+ Years of experience who have seen entire journey of ecommerce company, starting from customer onboarding , search, cart, payment, checkout etc.

Key Responsibilities

Platform Ownership
- Lead engineering for a large-scale, channel-agnostic commerce platform supporting multiple customer and sales channels.
- Product discovery
- Product catalog
- Search/discovery experiences
- Cart
- Checkout
- Order placement
- Conversion funnel
- Drive the evolution of the platform to support growing transaction volumes, customers, products, and channels.
- Ensure high availability, scalability, reliability, security, and performance across the commerce ecosystem.

Architecture & Technical Leadership
- Define and drive scalable architecture for high-traffic consumer commerce systems.
- Lead technical solution design for complex, distributed commerce problems.
- Establish architectural standards, design principles, and engineering best practices.




- Design highly scalable services and APIs supporting critical customer journeys.
- Drive modernization, simplification, and platform scalability initiatives.
- Identify and resolve architectural bottlenecks across the commerce ecosystem.
- Ensure systems are designed for resilience, observability, fault tolerance, and operational excellence.

Consumer & Product Thinking
- Partner closely with Product, Design, Business, and other technology teams to improve the overall commerce experience.
- Understand customer journeys and identify technology opportunities to improve conversion.
- Think deeply about questions such as:
- How do we convert a customer from a discovery page into an order?
- How can category/product experiences improve engagement?
- How can checkout friction be reduced?
- How can platform capabilities improve conversion and customer experience?
- Balance business objectives, customer experience, scalability, and engineering excellence.

📌 Senior Director of Engineering (Gurugram)
🏢 Questhiring
📍 Gurugram