Role : FAO Transition Lead - Manager/Senior Manager/AGM-PAN India

End to end Transition experience with 10 years & above Led large transition programs of 300+ FTEs (AGM) + minimum 4 Onsite Transitions.

Hands on domain leader in FAO across all towers (PTP,OTC, RTR).

Positive Exposure to Presales (RFxs)

Transition Ownership : Part of the team to analyzes client business processes and develops transition plan for identified processes.

Drives Transition Planning and ensures execution of all activities as per agreed methodology and timelines

Drives the technology implementation & end to end transition solution

Tracks and monitor onboarding of required resources and their related KT/ training

Tracks risks & helps develop appropriate business continuity plans & communicates the same to stakeholders





Collaborate with all internal teams to ensure all deliverables are met ( Sourcing, Tech, Infra, Delivery, Quality)

Educate DD/KT Leads on the requirements and expectation to ensure the objective of DD/KT is met

Ensures completion of transition tollgate documents and related artefacts with support from Delivery

Sets up weekly Program reviews and Steering Committee reviews based on agreed cadence and ensure robust transition governance

Monitors through effective dashboards and implementing adequate measures to maximize customer satisfaction levels during the transition phase Overall responsible for the seamless transition of the program

📌 FAO Transitions (Hyderabad)
🏢 Golden Opportunities
📍 Hyderabad