Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced skilled to join our team in the role of Fraud Officer.
In this role, you will:
To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Performance Level Agreements (PLAs).
Meet or exceed against the section average / PLA (whichever is higher) for the Key Performance Indicators( KPIs) such as case & call quality, Complaints/Compliments Etc




Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators
Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks.
To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies
All data requirements (timesheets, leave requests, absence requests and ad hoc process information) is completed and updated in a timely manner
To be successful, you will:
Minimum 1 year of relevant experience along wit

📌 Fraud Officer (Hyderabad)
🏢 HSBC
📍 Hyderabad