Job Title: Customer Relationship Executive

Location: Nagpur
Company: Mintree

About Mintree:
Mintree is a growing beauty and wellness brand offering high-quality salon and spa products across India. We focus on delivering skilled-grade products and building strong relationships with our salon partners and customers.

Key Responsibilities:
- Assist customers with product information, order updates, and issue resolution.
- Make outbound calls to customers and salon partners for follow-ups, feedback, pending payments, order confirmation, and promotional calls (Telecaller responsibilities).
- Coordinate with the sales and operations teams for order processing and follow-ups.
- Maintain customer records and update CRM/Excel sheets regularly.
- Provide after-sales support and ensure timely follow-ups.
- Build strong relationships with salon partners and B2B customers.
- Handle complaints politely and resolve issues efficiently.
- Share product details, offers, and promotions when required.




- Prepare daily reports on customer interactions and open issues.

Requirements:
- Graduate in any field.
- 0-3 years of experience in customer support, CRM, or sales coordination.
- Good communication skills (English & Hindi).
- Strong follow-up, coordination, and problem-solving skills.
- Customer-friendly and patient attitude.

What We Offer:
- Salary based on experience.
- Supportive and positive work environment.
- Growth opportunities within the company.

How to Apply:
Job Type: Full-time

Pay: ₹14,000.00 - ₹19,000.00 per month

Application Question(s):
- How many years of exeperience do you have in Customer Support Role?
- Are you comfortable working in the shift 11 to 8 Pm, Monday to Saturday?
- What is your notice period?
- What is your current salary & what is your expected salary?
- Are you currently from Nagpur?

Work Location: In person

📌 Customer Relationship Executive (Nagpur)
🏢 MINTREE PREMIER LIFESTYLE AND BEAUTY PRIVATE
📍 Nagpur