(B2B | BFSI)

Location:
Gurgaon

Experience:
8–10 years (Enterprise Sales & Key Account Management, BFSI)

Based out of Gurgaon

Role Overview

We are looking for a seasoned
Sr. Key Account Manager (Sr. KAM)
to manage and grow strategic enterprise accounts within the BFSI ecosystem. The ideal candidate should have a robust foundation in
hardcore enterprise sales
, with the ability to transition from acquiring customers to growing and expanding strategic relationships. This role is responsible for strengthening client relationships, driving account expansion, identifying upsell and cross-sell opportunities, and ensuring long-term customer success. It requires exceptional stakeholder management, consultative selling skills, and the ability to collaborate cross-functionally to deliver outstanding business outcomes.

Responsibilities

● Own and manage a portfolio of strategic BFSI accounts, ensuring high customer satisfaction and retention.

● Drive revenue growth through upselling, cross-selling, and account expansion initiatives.





● Build and maintain strong relationships with CXOs and key decision-makers across client organizations.

● Develop and execute account growth strategies to maximize revenue and customer lifetime value.

● Act as the primary point of contact for customers, ensuring timely resolution of business and operational concerns.

● Work closely with Sales, Customer Success, Product, and Implementation teams to deliver seamless customer experiences.

● Monitor account health, customer adoption, and business outcomes to proactively address risks and identify growth opportunities.

● Conduct regular business reviews with customers and present value-driven insights.

● Maintain accurate account forecasts, pipeline updates, and CRM hygiene.

Ideal Candidate

● 8–10 years of experience in Enterprise Sales and Key Account Management within B2B SaaS or BFSI.

●
Prior hardcore enterprise sales experience is mandatory
, with a proven track record of acquiring

📌 Sr. Key Account Manager (Gurugram)
🏢 Signzy
📍 Gurugram