We are seeking a highly seasoned F&A; SME with extensive experience managing large and complex Finance & Accounting (F&A;) programs for Banks.

This is a senior leadership role responsible for driving service delivery excellence, building scalable, and future‑ready delivery capabilities aligned to Genpact’s digital‑first and transformation‑led operating model.

The successful candidate will collaborate closely with cross-functional teams to support new business opportunities, enhance service offerings, and champion best practices across all F&A; operations.

Responsibilities:

Own the Outcome
- Lead the end-to-end service delivery of for designated client accounts.
- Provide SME leadership in the pursuit of recent F&A; deals across the Banking vertical
- Provide end‑to‑end leadership for modernizing and standardizing F&A; operations, enabling predictable, compliant, and “surprise‑free” service delivery.

Drive Excellence
- Lead standardization and simplification initiatives across processes, portfolios, and delivery locations.




- Build scalable operating models and delivery capabilities that support growth and increasing business complexity.

Think Transformation
- Drive transformation initiatives across processes through digitization, agentic solutions, and analytics.
- Enable continuous improvement and productivity improvement as part of the operating culture.

Strategic Client Partnership
- Grow and deepen CXO‑level client relationships in partnership with Lead Client Partners and Delivery teams.
- Act as a trusted advisor, translating client priorities into execution and transformation roadmaps that deliver measurable business outcomes.

Stakeholder Management
- Establish and sustain strong, strategic relationships with key client and Genpact stakeholders.
- Operate effectively within a global matrix organization, influencing across functions and geographies.

Thought Leadership
- Provide thought leadership across F&A; Operations and delivery transformation.
- Lead and ex

📌 Operations Leader-F&A (Gurugram)
🏢 Genpact
📍 Gurugram