Job Description:
Profile : L1 Resource in Tech Ops
Experience : 3 to 6 years
Employment : Permanent
Job Type : Work from Office
Location : Mindspace, Juinagar, Navi Mumbai
Budget : 40% Hike On Current
Notice Period : Immediate to 15 Days
Key Responsibilities:
- Provide L1/L2 application and production support for enterprise systems.
- Perform patch deployments, version upgrades, and coordinate application releases.
- Analyze application and system logs to troubleshoot and resolve incidents.
- Monitor performance and health of applications using AppDynamics, VuNet, etc.
- Manage and track issues using Jira or other ticketing tools.
- Support and troubleshoot on Windows Server, Linux, IIS, and Apache Tomcat.
- Execute basic database queries and issue handling in MSSQL and Oracle environments.
- Follow up with internal teams for timely ASLC/VAPT & VA issue closure reports.
- Coordinate with network teams for resolving issues related to:
- Firewall Port Opening rules
- Load balancer configuration
- DNS resolutions, Proxy

📌 resource in Tech Ops (Navi Mumbai)
🏢 E4 Software Services
📍 Navi Mumbai