16 Aug
|
Rippling
|
Bengaluru
16 Aug
Rippling
Bengaluru
Key Deliverables :
- Lead and mentor a high-performing customer support team.
- Monitor performance metrics and drive improvements.
- Collaborate with Product, Tech, and Ops to resolve issues.
- Identify trends from feedback to improve support processes.
Role Responsibilities :
- Oversee team operations, scheduling, and adherence.
- Provide coaching and growth opportunities for team members.
- Communicate team goals and updates to leadership.
- Contribute to knowledge base content and process enhancements.
📌 Customer Support Supervisor, Devices (Bengaluru)
🏢 Rippling
📍 Bengaluru