You'll Make a Difference By:
- SRE L2 Support Role: Focus on maintaining and improving the reliability, availability, and performance of AWS-based infrastructure and applications.
- Incident Management: Handle and resolve L2 incidents related to AWS services (EC2, RDS, S3, Lambda, EKS, etc.), perform root cause analysis, and communicate to customers during outages or SLA breaches.
- Monitoring & Optimization: Proactively monitor infrastructure and application health in AWS, set up and fine-tune AWS monitoring and observability tools (e.g., CloudWatch, CloudTrail), create alarms, dashboards, and reports.
- Troubleshooting AWS Services: Resolve issues related to EC2 instances, Autoscaling Groups, Load Balancers (ELB/ALB/NLB), Amazon ECS, EKS, and container workloads.
- Log Management: Manage and analyze logs using AWS CloudWatch Logs, CloudTrail, and third-party solutions like ELK Stack, Datadog, Splunk.
- Disaster Recovery & Backups: Monitor AWS Backup jobs, ensure regular backups for critical infrastructure, validate DR plans, and participate in recovery testing exercises.




- Automation & Scripting: Contribute to automation of repetitive tasks using scripts and support incident recovery processes.
- Documentation & Knowledge Sharing: Create and maintain operational runbooks, SOPs, and knowledge base articles for common AWS issues.
- Collaboration: Work effectively across teams, shift ownership as required, and communicate with stakeholders during incidents.

You'd Describe Yourself As:
- An experienced professional with 6 to 9 years of relevant experience in SRE , DevOps , or Cloud Infrastructure Support with robust hands-on expertise in AWS services .
- Proficient in monitoring tools like Prometheus, Datadog, and familiar with cloud platforms (AWS, Azure, GCP).
- Knowledgeable in Linux/Unix operating systems and basic scripting skills (e.g., Python, GitLab actions).
- Familiar with container orchestration (Kubernetes, Docker, Helmcharts), CI/CD pipelines , and GitOp

📌 Site Reliability Engineer (Bengaluru)
🏢 University Of Cambridge
📍 Bengaluru