Area(s) of responsibility
The JD for ThingWorx support role
Must have atleast 6+ years’ experience on ThingWorx platform.
Must have experience in atleast 1-2 medium/large implementations on ThingWorx
Have in-depth understanding and hands-on experience for Windchill/Thingworx platform
Experience in providing support to solution in Thingworx by replicating reported issues and providing solution
Root Cause Analysis of key issues caused by custom applications deployed to Thingworx, mashups etc.
Apply Major/Minor Release for Thingworx
Troubleshoot errors – Support baseline configuration and understand the core issues.
Apply point releases or Build deployments as needed
Checking Logs, If issues are reported on any ThingWorx environments
Support Infrastructure related issues for all Thingworx environments.
📌 Technical Specialist-App Engg Services (Pune)
🏢 Birlasoft
📍 Pune
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