Position: Manager – Program Management (Automotive)
Experience: 10 to 15 years
Industry: Electronics Manufacturing Services (EMS)
Work Location: Mysore
Organization: Cyient DLM Limited
Job Summary:
The Manager – Program Management will be responsible for leading key customer accounts in the automotive segment, ensuring operational efficiency, and driving total customer satisfaction in the Electronics Manufacturing Services (EMS) domain. This role requires cross-functional leadership, strategic planning, and deep understanding of product lifecycle and industrialization in electronics manufacturing.
Key Responsibilities:
Customer Account Leadership:
Own and manage strategic customer accounts.
Ensure high customer satisfaction and retention.
Act as the primary liaison between the customer and internal teams.
Project & Program Management:
Introduce and standardize project management models and best practices.
Drive end-to-end program execution from RFQ to final delivery.
Promote knowledge sharing across teams for continuous improvement.
Cross-Functional Collaboration:




Work closely with sourcing, materials, testing, assembly, prototype, and quality teams.
Ensure alignment and collaboration across all business verticals.
Resolve customer and internal issues effectively through robust communication.
Operational Efficiency:
Monitor and optimize costs, inventory (DIO), obsolescence, and excess material handling.
Manage Engineering Change Requests (ECR) and Engineering Change Orders (ECO).
Forecast sales and budget accurately to ensure profitable performance.
Technical & Strategic Insight:
Understand emerging technologies and their application to manufacturing and product development.
Contribute to Product Lifecycle Management (PLM) strategies and execution.
Qualifications & Skills:
Bachelor’s /Master’s degree in Business, Engineering, or a related field.
10 + years of experience in managing automotive Programs within the EMS industry.
Proven ability to lead cross-functional

📌 Sr. Manager (India)
🏢 CYIENT DLM
📍 India