CAREER CATEGORY

Information Systems

JOB DESCRIPTION

Role Summary

The AV Production Technician will support the planning, setup, operation, and
delivery of high-quality live, hybrid, and virtual events across Amgen’s event
spaces, auditoriums, control rooms, and digital collaboration environments. This
role requires strong hands-on audio and video production skills, with particular
emphasis on Dante audio workflows, NDI video workflows, streaming, webcasting,
and virtual meeting support.

The ideal candidate is a team-oriented, customer-focused technician who can work
confidently in fast-paced production environments, support senior leaders and
cross-functional teams, and deliver reliable, polished event experiences. This
individual will partner closely with internal stakeholders, Customer Care and
Experience teams, vendors, event owners and event coordinators to ensure every
production is technically sound, well-executed, and aligned to business needs.

Responsibilities

* Support the end-to-end technical execution of live, hybrid, and virtual
events, including meetings,



town halls, webcasts, executive events,
auditorium productions, and large-scale campus events.
* Operate, configure, and troubleshoot AV production systems, including audio
consoles, video switchers, playback systems, cameras, microphones, encoders,
decoders, displays, and control room equipment.
* Manage and support Dante audio networks, including audio routing, device
configuration, signal flow validation, monitoring, and troubleshooting.
* Manage and support NDI video workflows, including NDI-enabled cameras,
encoders/decoders, routing, discovery, software tools, and network-based
video transport.
* Provide technical support for streaming and webcasting platforms, including
event setup, testing, monitoring, and live support.
* Support virtual and hybrid meeting technologies, including Webex, Microsoft
Teams, and Zoom, ensuring strong audio/video quality and a smooth user
experience.
* Serve i

📌 AV Production Technician (Hyderabad)
🏢 AMGEN
📍 Hyderabad