Job Title : Assistant Store Manager
Location: Bangalore/ Hyderabad

About Us:
Traya is an direct-to-consumer hair care brand platform provides a holistic treatment for consumers dealing with hairloss. The Company provides personalized consultations that help determine the root cause of hair fall among individuals, along with a range of hair care products that are curated from a combination of Ayurveda, Allopathy, and Nutrition. Traya's secret lies in the power of diagnosis. Our unique platform diagnoses the patient’s hair & health history, to identify the root cause behind hair fall and delivers customized hair kits to them right at their doorstep. We have a solid adherence system in place via medically-trained hair coaches and proprietary tech, where we guide the customer across their hair growth journey, and help them stay on track. Traya is founded by Saloni Anand, a techie-turned-marketeer and Altaf Saiyed, a Stanford Business School alumnus.

Our Vision:
Traya was created with a global vision to create awareness around hair loss,



de-stigmatise it while empathizing with the customers that it has an emotional and psychological impact. Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients.

Role Overview:
The Assistant Store Manager plays a key role ensuring smooth day to day operations at Clinic/ store, supporting the store manager in delivering excellent customer experiences driving product understanding and maintaining the clinics operation excellence.

Responsibilities:
Customer Experience:
Customer experience: Ensure every customer is welcomed, and guided through their visit in a warm and professional manner
Help resolve any customer concern or queries, related to treatment, appointment or products
Support in conducting scalp test or consultation where required
Clinic Operations:
Monitor daily store opening / closing activities
Ensure the clinic is clean. Organized

📌 Assistant Store Manager (Hyderabad)
🏢 Traya
📍 Hyderabad