To bridge the gap between business objectives and IT solutions by analyzing complex business processes, eliciting detailed requirements, and defining robust system specifications within Global Payments. This role involves collaborating with diverse stakeholders to identify business needs, propose creative solutions, and ensure the successful delivery of critical IT projects.
Roles and Responsibilities:
- Acts as a liaison between client end-users, programmers and test analysts with in-depth analysis, design, configuration, testing and maintenance of complex systems to ensure optimal operational performance. Maintains a working relationship with key stakeholders and gains an understanding of the complex nature of the client's business. Consults with management to identify, define and document business needs/objectives, current operational procedures, problems, input/output requirements, data scope, usage formatting, security requirements and levels of systems access.



Maintains communications with end-users and reviews other Business Analysts' feedback to ensure systems continually meet the client's expectations. Analyzes complex/ escalated problems/issues (complexity varies based on data requirements and business specifications) and offers alternative business solutions. Facilitates meetings and leads discussions.
- Analyzes, interprets and develops simple to complex business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications. Leverages system or module knowledge in the design of system screens and database structures. Consults and coordinates with programmers to design and develop requirements and analyze the feasibility of current systems and enhancements to existing systems; ensures the system design fits the needs of the users. Prepares input for system design, including final report and screen definition, logical system flow and implementation plans. Provides support to resolve issues

📌 Business Systems Specialist (Noida)
🏢 Global Payments
📍 Noida