You may know McCormick as a leader in herbs, spices, seasonings, and condiments
– and we’re only getting started. At McCormick, we’re always looking for current
people to bring their unique flavor to our team.
McCormick employees – all 14,000 of us across the world – are what makes this
company a great place to work.

Position Overview:

The SIAM Manager is accountable for establishing, embedding, and evolving
Service Integration and Management (SIAM) as a way of working across the
organization. This role ensures that governance forums, service reviews, and
cross‑provider coordination mechanisms are clearly defined, consistently
executed, and aligned to enterprise priorities. Operating at the intersection of
business stakeholders, internal teams, and external service providers, the SIAM
and Continuous Improvement Analyst drives clarity in roles and responsibilities
(RACIs), strengthens provider integration, and enables measurable service
performance outcomes that support operational excellence and business
continuity.

As a steward of service governance,



the SIAM Manager designs and facilitates
governance structures that promote transparency, accountability, and data‑driven
decision making. The role monitors service performance across multiple
providers, identifies systemic risks and improvement opportunities, and ensures
that actions are prioritized, tracked, and realized. By fostering collaboration
and integration across internal and external partners, the Analyst reduces
silos, minimizes service friction, and enhances end‑to‑end service quality.

Through structured service reviews, performance analytics, and continuous
improvement initiatives, the SIAM and Continuous Improvement Analyst ensures
that service delivery remains aligned to business objectives, contractual
commitments, and evolving operational needs. The role champions a culture of
continuous improvement, driving standardization, optimization, and maturity
progression within the service ecosystem while ens

📌 SIAM & CI Manager (Gurugram)
🏢 McCormick
📍 Gurugram