Business Support Specialist (Bengaluru)

Business Support Specialist (Bengaluru)

16 Aug
|
Computacenter AG oHG
|
Bengaluru

16 Aug

Computacenter AG oHG

Bengaluru

Location: IN - Bangalore 24/7 | Job-ID: 218891 | Contract type: Standard | Business Unit: Business Operations & Administration
Life on the Team
The Governance Analyst plays a key role in establishing and operating effective governance and performance management across GIS. This role ensures that governance frameworks, decision-making structures, and performance reporting are transparent, consistent, and aligned to strategic objectives. It combines governance coordination with performance insight, providing leadership with accurate, structured, and actionable visibility of delivery, risk, and performance. You will support the ongoing evolution of frameworks, helping to embed data-driven governance and continuous improvement across GIS.
What You'll Do
Governance Framework & Operations

Support the design and continuous improvement of governance frameworks, forums, and decision-making structures
Maintain governance artefacts (e.g. policies, standards, Terms of Reference, RACI, action logs)
Coordinate governance cycles, including meeting packs, approvals, decisions, and action tracking




Ensure governance processes are consistently applied and aligned across GIS

Performance Management & Reporting

Produce clear, timely reporting for leadership and governance forums
Define and maintain KPI frameworks, reporting standards, and balanced scorecards
Support development of dashboards and performance outputs (e.g. Power BI, Excel)
Ensure reporting provides meaningful insight into delivery performance, risk, and priorities

Insight & Decision Support

Translate performance data into clear insights, trends, and recommendations
Support governance discussions by highlighting risks, dependencies, and areas requiring attention
Contribute to forward-looking performance analysis to support decision-making

Data Quality & Assurance

Ensure accuracy, consistency, and completeness of performance data across reporting cycles
Perform quality assurance across governance submissions and reporting o

📌 Business Support Specialist (Bengaluru)
🏢 Computacenter AG oHG
📍 Bengaluru

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