Advanced System Administrator is a skilled technician who is responsible for handling back end infrastructure support as well as advanced second-level support of service requests in a skilled & timely manner and managing the activities and responsibilities of the service desk team. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software. Advanced System Administrators have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem.

Education and Qualifications:
- Bachelor’s degree and Undergraduate with minimum 4 years of experience.
- At least 4-5 Years of experience in IT Domain working for US/EMEA/USA clients.
- Experience of working with teams of English-speaking countries.
- Excellent customer service skills.

Requirement:




- Hands-on experience on user Active directory administration & management.
- Hands-on experience with user Office 365 administration & management.
- Advance knowledge of Windows 10 diagnosis and troubleshooting.
- Advance knowledge of Windows server roles i.e., AD, FNP, DHCP, DNS, RDS.
- Advanced knowledge of Application support and troubleshooting.
- Good understanding of Azure.
- Windows networking basics and management i.e., Firewalls, Switches, ISP.
- Understanding of Backups.
- Understanding of VMware and Hyper-V.
- Root Cause Analysis and Incident Analysis/Trending.

Our Culture and You:
What does the day in life look like for the Advanced System Administrator? You come to work each day in an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big. Our employees have indicated that

📌 Advanced System Administrator (Delhi)
🏢 IT BY DESIGN
📍 Delhi