Description
Job Purpose
The position is responsible to ensure on time Disbursement, Settlement, Amendments, Reconciliation, Testing and monitoring for Supply Chain, Factoring and related loan portfolio without any error or mistakes. Ensure all process steps are performed as per agreed Process note/SOPs with relevant stake holder. Responsible for delivery of assigned portfolio end to end with agreed SLA, TAT and accuracy (Zero Errors) levels.
Key Result Areas
- Entire process should be followed as per agreed Product Program, Process Notes, SOPs, OPM, CPM and ADMs.
- Ensure timely authorization of transactions (Disbursement, Amendments and Settlement) without any error and SLA/TAT breach.
- Ensure no product level understanding gaps specifically on Supply chain and Factoring products including Standard Wholesale Credit policies.
- Ensure no errors while review of Credit Proposal & Agreements at the time of sanctioning disbursement against submitted drawdown request by client.
- Ensure no errors while recovering fees, charges, VAT, interest, profit,



penalties and charity against any o/s exposure specifically pertain to Supply chain and Factoring loans & finances.
- Complete understanding of accounting standards and APPM to ensure no errors while accrual of income & charge components.
- Ensure to have complete knowledge of SWIFT & UAEFT standards and ensure no errors while making SWIFT and UAEFTS payments.
- Ensure to complete operating systems related UATs and highlighted related observations & defects promptly.
- Ensure timely & robust tracking of post disbursement credit terms and incase of any breach report immediately.
- End to end coordination with relevant stakeholders for any exception & clarification till closure/resolution.
- Perform & Review daily reconciliation of all activities/process steps which have been recorded & updated in trackers and continuous follow-up for closure. Reconciliation status to be published daily to unit manage by highlighting the issu

📌 Manager FTC Ops – Supply chain and Factoring (Bengaluru)
🏢 Mashreq Bank
📍 Bengaluru