Key Responsibilities:
• Make every patient feel comfortable during all visits.• Help patients fill out forms and understand consultation requirements.
• Understand patient concerns and share important details with the doctor.
• Explain treatment plans, pricing, and expected recovery in simple language.
• Ensure all interactions are patient-focused.
• Convert patients to start treatment and generate revenue for the clinic (SALES).
• Engage and counsel patients to convert consultations into confirmed treatments,
supporting revenue generation and overall business growth.
• Encourage patients to complete their full treatment program.
• Share success stories and involve doctors to clear clinical doubts.
• Handle patient complaints with empathy.
• Build long-term patient relationships and ensure satisfaction.
• Coordinate with scheduling team for smooth appointments.
• Maintain a neat appearance and support a clean, patient-friendly clinic setting.




• Support daily clinic operations and financial tasks like billing and discounts.
• Maintain daily counselling reports.
Training:
• 15 days of training will be provided.
• No leaves are allowed during these 15 days.
• After evaluation at the end of training, you will start regular work.
Work Schedule:
• 6 days working, including Sundays.
• You can take one weekly off on any weekday (not Sunday).
• 8-hour shift between 7:00 AM to 9:00 PM (must be flexible).
Qualifications & Skills:
• HSC or Graduate
• Knowledge of Microsoft Excel
• Experience in patient counselling or customer service
• Prior experience in Business Development role
• Sales experience & ability to meet targets
• Excellent communication and interpersonal skills
• Basic software knowledge

📌 Patient Counsellor (Delhi)
🏢 CareerConnects
📍 Delhi