Description
Role purpose
Our people are our most key asset and it is the role of the HR Manager to support the business in providing a happy and productive workplace where everyone can work to their full potential, feel included in the workplace and engaged with the business.

The HR Manager, India is responsible for delivering a compliant, commercially focused and high-quality HR service across the region. Acting as the key escalation point from the HR Shared Service Centre, the role leads on complex employee relations matters, ensures adherence to local labour laws, and provides data-driven insight on employee sentiment and engagement to inform business decisions.

The role works in close partnership with HR Business Partners, focusing on local delivery, employee relations expertise, and in-country insight.

The role partners with regional and global HR teams to ensure India requirements are represented in projects, policies, and initiatives, while continuously improving the employee experience in-market.

Role tasks and responsibilities
Employee Experience, Engagement & Insight




 Build a strong understanding of employee sentiment, engagement levels, and retention drivers across India
 Complete exit interviews with senior employees and analyse data across all employee exits in India capturing valuable insight and making recommendations for improvements
 Analyse local data (e.g. engagement surveys, attrition trends, ER cases) to identify themes and risks
 Recommend and drive targeted initiatives to improve engagement, inclusion, and overall employee experience
 Act as a trusted advisor to business leaders on people-related challenges and opportunities

Employee Relations and Case Management
 Act as key interface between the HR Shared Service Centre (SSC) and the India business
 Ensure effective handling and resolution of escalated queries, maintaining service quality and timeliness
 Act as the primary escalation point for complex employee relations cas

📌 HR Manager, India (Mumbai)
🏢 Control Risks
📍 Mumbai