Role: Pega CDH – Senior Decisioning Architect
- 8-10 years of experience in Pega and 6 - 8 years of experience in Pega CDH
- The candidates will act as a CDH SME for Pega Platform perspective preferably in banking and financial services.
- Pega CSSA Certification and Pega Decisioning Consultant
- Experience in Pega CDH 8.X or higher versions,NBAD framework
- Proven track record of delivering hyper-personalized solutions using NBA strategies across inbound and outbound channels in both batch and real-time mode
- Hands-on experience with Pega CDH components like ADM, DSM, Value Finder, Customer Profiler, etc.
- Proficiency in SQL, JSON, real-time decisioning, and object-oriented programming principles.
- Translate business requirements into decisioning logic, including Next-Best-Action (NBA) strategies, engagement policies, and offer flows.
- Design and configure core decisioning logic using Pega CDH, including rules, propositions, treatments, and decision data flows.
- Develop Pega CDH features in Agile environments.




- Provide pos-implementation support and resolve production defects.
- Monitor application performance to ensure scalability and efficiency.
- Mentor and lead a team of Pega NBA Designers or developers.
- Perform tasks such as proposition builds, customer data flow updates, and interaction updates.
- Good understanding and experience in Digital applications, and Business Functions
- Strong analytical skills with the ability to summarize data into actionable insights.
- Excellent communication skills to interact with both technical and non-technical stakeholders.
- Designing in alignment with Clients Business objective

Positive to have skills:
- 1:1 Operation Manager
- Knowledge in externalisation of Cassandra , KAFKA, Elastic search
- Familiarity with DevOps practices such as CI/CD pipelines for deployment automation.

📌 BPM Sr. Consultant (Bengaluru)
🏢 Virtusa
📍 Bengaluru