Description
The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

Responsibilities

The Risk Identification & Assessment team partners across business, enterprise risk management, compliance, technology, 2LOD and audit functions to drive effective risk governance, Risk and Control Self-Assessments (RCSA), control design and enhancement,



and operational risk management activities.
Role Summary
The Manager, Control Management – Risk Identification & Assessment will lead risk assessment and control management activities across key Enterprise Digital processes, with a primary focus on the transition from legacy PRSA frameworks to the enterprise RCSA methodology. This role will partner closely with business process owners, Compliance, Operational Risk Management (ORM), Internal Audit Group (IAG), Enterprise Control Management (ECM) and Technology partners to ensure risks are appropriately identified, assessed, monitored, and mitigated.
The successful candidate will serve as a subject matter expert in RCSA execution, operational risk management, and control governance while providing leadership and oversight to analysts. This role requires robust stakeholder management, analytical thinking, and the ability to influence outcomes acr

📌 Manager-Technology Risk (Chennai)
🏢 American Express
📍 Chennai