16 Aug
|
Danaher
|
Bengaluru
The Application Support Specialist CE-MS associate is responsible for Provide pre- and post-sales application support for Capillary Electrophoresis instruments and consumables. Conduct customer trainings, demos, workshops, and scientific presentations (on-site and virtual).
This position reports to the Head-Application Support and is part of the Application Team located in Centre of Excellence-Bengaluru and will be an on-site role.
In this role, you will have the opportunity to:
- Provide pre- and post-sales application support for Capillary Electrophoresis instruments and consumables.
- Assist customers with method development, optimization, and troubleshooting for CE workflows.
- Support applications including protein characterization, charge variant analysis, glycan profiling, and small molecule analysis.
- Conduct customer trainings, demos, workshops, and scientific presentations (on-site and virtual).
- Troubleshoot issues related to sample preparation, instrument operation, data acquisition, and interpretation.
- Prepare and maintain technical documentation, application notes,
SOPs, and training materials.
- Collaborate with Sales, Marketing, Service, and Product teams to support business and customer success.
- Capture and relay customer feedback and field insights to internal stakeholders.
The essential requirements of the job include:
- Postgraduate degree (M.Sc./M.Tech.) in Biotechnology, Microbiology, Biochemistry, Analytical Chemistry, Life Sciences, or related field.
- 5–8 years of hands-on experience in Capillary Electrophoresis or related analytical techniques.
- Prior experience in application support, R&D;, analytical development, QC, or customer-facing scientific roles preferred.
- Skill Sets:
- Solid understanding of Capillary Electrophoresis principles and applications with Strong analytical and problem-solving skills.
- Exposure to HPLC/UPLC or Mass Spectrometry is an added advantage.
- Highest levels of personal and professional integrity an
📌 Application Support Specialist CE-MS, Bangalore (Bengaluru)
🏢 Danaher
📍 Bengaluru