Overview
Commercial Engineering & AI (CEAI) is the frontier organization for Microsoft’s Commercial Business. We bring together AI‑native engineering, modern platforms, and deep commercial insight to reimagine how work gets done - at scale and with impact. Our mission is to unlock recent ways of operating through intelligent systems while creating the conditions for our teams to do the most meaningful work of their careers.
Customer Success Engineering (CSE) sits within CEAI and builds the AI-powered platforms, applications, and agents that transform how Microsoft engages, retains, and grows its customers. We operate as a builder organization — we ship, measure real usage, and ship again — pairing deep domain expertise with AI-assisted development to move from idea to validated value in days rather than quarters using Microsoft technology stack. If you’re excited to build, experiment, and shape the future of commercial execution with AI at the core, we invite you to apply.
We are looking for a Product Manager who is equal parts Product Strategist and hands-on AI Builder.



This is an AI-native product role: you won’t just define what to build — you’ll use AI to build it. You will set the strategy for the next wave of AI solutions across Microsoft’s Customer Success motion, then rapidly prototype and ship those solutions yourself using AI-assisted development. This role blends two operating modes. Great candidates are strong in both — and comfortable moving between them daily:
Product Strategist
- Owns the multi-quarter vision and roadmap for AI-first applications.
- Frames the problem spaces, defines the bets, and sequences the portfolio.
- Translates business goals into measurable product outcomes.
- Aligns leaders, engineering, and design around a shared strategy

AI Builder
- Uses AI to build — prototypes and ships applications, agents, and workflows.
- Turns concepts into working demos in days, not quarters.
- Instruments builds with telemetry and evals for AI qualit

📌 Product Manager (Hyderabad)
🏢 Microsoft
📍 Hyderabad