Job Description

Purpose of the role
To support Payments with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities
- Support with day-to-day payments initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.
- Monitoring the banks payment operations to ensure that they are conducted in an efficient and effective manner and comply with the relevant regulatory requirements.
- Collaboration with teams across the bank to align and integrate payments processes.
- Identification of areas for improvement and providing recommendations for change in payments processes.
- Development and implementation of payments procedures and controls to mitigate risks and maintain operational efficiency.
- Development of reports and presentations on payments performance and communicate findings to internal senior stakeholders.
- Identification of industry trends and developments to implement best practice in payments Services.




- Participation in projects and initiatives to improve payments efficiency and effectiveness.

Analyst Expectations
- To meet the needs of stakeholders/ customers through specialist advice and support
- Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
- Likely to have responsibility for specific processes within a team
- They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an workplace for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enter

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