16 Aug
|
Jobgether
|
India
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Renewals Manager, AMER based in India.
This is an exciting chance to join a global SaaS environment where customer relationships, commercial strategy, and revenue growth come together. In this role, you will manage a portfolio of customer renewals, ensuring successful contract execution while driving retention and expansion opportunities. You will collaborate closely with customers, sales teams, customer success, finance, legal, and deal support functions to deliver seamless renewal experiences. The position offers significant visibility, ownership, and impact within a fast-paced technology organization serving enterprise customers worldwide. Ideal for experienced SaaS professionals, this role combines relationship management, negotiation, analytical thinking, and strategic problem-solving to support long-term customer success.
Accountabilities:
- Manage a portfolio of customer renewals, ensuring timely execution of renewal processes,
contract completion, and revenue retention objectives.
- Partner directly with customers through virtual meetings, email, phone, and other communication channels to guide them throughout the renewal cycle.
- Collaborate with Customer Success, Sales, and other go-to-market teams to deliver a smooth renewal experience, particularly for opportunities involving expansions or additional solutions.
- Lead renewal negotiations, resolving commercial challenges and aligning customer needs with business objectives.
- Support customer transitions from legacy offerings to newer solutions by analyzing customer environments and developing strategic conversion approaches.
- Respond to customer and internal stakeholder questions related to contracts, renewal processes, pricing, and commercial topics.
- Review and interpret contract terms, partnering with finance, legal, and deal support teams to ensure accurate agree
📌 Renewals Manager, AMER (India)
🏢 Jobgether
📍 India