The Content Specialist is responsible for managing and delivering high-quality content products end to end. The role requires deep domain expertise in Public Records and/or Dockets, and advanced technical proficiency (XML, UNIX, scripting, Python). The role involves managing multiple system platforms: GCS, Alloy, Unix/Linux, LTC, Novus, ERD, People Warehouse, Company Warehouse, EDD.
As a Content Specialist, you will lead/ drive workflow and project responsibilities, mentor the team, drive standardization and process excellence, and support a 24/7 coverage model with rotational shifts and work weeks.

About the Role:
- Lead or manage departmental and cross-functional project teams for effective product lifecycle management.
- Ensure integrity and completeness of work products and product databases across all assigned workflows/ tasks.
- Demonstrate expertise in team and adjacent workflows; consult on tactical and strategic initiatives.
- Drive/ participate in standardization, cost savings, and process efficiencies through Lean Six Sigma or similar methodologies.




- Serve as an escalation point for multiple workflows/ tasks and provide expert-level support. Troubleshoot complex issues related to content conversion, workflows, and system/data integrity.
- Design and deliver robust training programmes, verify the work of others, and support new hires/ less experienced staff as they ramp up to proficiency.
- Conduct process audits and contribute to root-cause analyses to resolve bottlenecks and improve KPIs. Participate in enhancement projects, testing, and implementation of current systems or processes.
- Utilize technical expertise to navigate, troubleshoot and operate various applications such as GCS, Alloy, LTC, Unix/Linux Novus, People Warehouse, Company Warehouse, etc.

About You
- Experience Required : More than 1.5 years of relevant experience in Content Moderation along with knowledge of HTML XML, UNIX and Linux Scripting.
- Strong technical knowledge and understandi

📌 Content Specialist (Hyderabad)
🏢 Thomson Reuters
📍 Hyderabad