Description
The Senior Credit Officer of Quality Assurance is a pivotal leadership position responsible for QA review of Second Line of Defense ensuring consistent application of credit risk standards across the portfolio of
Commercial Solutions Risk (CS Risk). Quality Assurance Team operates within Auto Risk Operations Oversight performing independent reviews of credit Analysis and Review and Portfolio management activities conducted by Credit Officers (I, II, III) and Credit Analysts. Commercial Solutions is a wholesale lending business supporting 400+ franchised automotive dealers through floorplan financing, real estate and acquisition funding, working capital solutions, and treasury products.
This role is suited for a proactive, self-directed skilled who works well independently while consistently contributing to the broader mission, priorities, and outcomes of the Commercial Solutions Quality Assurance team. Our culture emphasizes creative problem-solving, constructively challenging the status quo, and a continuous drive for excellence.

Key Responsibilities:

Quality Assurance




- Conduct independent QA reviews of credit underwriting and portfolio monitoring activities
- Assess accuracy, completeness, and adherence to risk policies, procedures, and standards
- Document errors, observations, and rationale using approved QA tools and scorecards
- Engage with CS Risk Leadership Team to challenge findings and resolve disagreements

Stakeholder Engagement & Governance
- Lead and contribute to discussions in Weekly Challenge Forums and Monthly QA review meetings
- Drive alignment with underwriting teams on QA findings and expectations
- Promote consistent application of credit standards across the CS portfolio

Reporting & Insights
- Prepare and distribute recurring QA reports highlighting:
- Error trends and themes
- Control gaps and improvement opportunities
- Provide actionable insights to enhance risk discipline and decision-making

QA Program Execution
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📌 Sr Credit Officer (Bengaluru)
🏢 JPMorganChase
📍 Bengaluru