Job Description:

Job Description:

The primary responsibility for this role is to effectively manage customer travel requirements, including:
- Air ticket booking, cancellation, and modifications
- Good Experience and Knowledege in Fully refund, Partially Refund, Penality check, fair uploading, BSP Refund.
- Hotel and car rental arrangements
- Limo and ferry services
- Handling customer requests via email and phone
- Ensuring high-quality customer service delivery

Eligibility Criteria
- Minimum 1 year of experience in the travel industry
- Graduation is mandatory
- Employment gap should not exceed 6 months
- B1–B5 or above in CEF Assessment (if applicable)
- Flexible for rotational shifts

Skills & Requirements:
- UG freshers with a Travel diploma or UG with a minimum of 9 months of work experience
- Robust knowledge of fares and travel domain
- Hands-on experience with GDS tools (Sabre, Amadeus, Galileo)
- Knowledge of airline ticketing, booking, and GDS systems
- Understanding of travel geography
- Excellent verbal and written communication skills
- Customer-focused and solution-oriented approach

Perks and Benefits:
- Shifts: Rotational
- Cab Facility: Both Sides

📌 Travel Process (Gurugram)
🏢 Mancraft Consulting
📍 Gurugram